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United States. If that email has an 'Accept tickets' button, click or tap it. 3 out of 5 stars with 2 reviews. Daron received a Associate degree from Snow . Export. Please have your order number ready. I really appreciate any help! Previously, Daron was a Vice President, Customer Service (North America) at eBay and also held positions at ICON Health & Fitness, iFIT. Overview of RoleThe Customer Service Representative role offers a unique opportunity to take onSee this and similar jobs on LinkedIn. The customer service is unresponsive and just refer you to terms and conditions, that is not customer service. $50.00. Restrictions apply. 3%. No further response. Prices may be higher or lower than face value. Never received them despite sending several emails and making several calls to Stubhub Customer Service. Average. Thank you for your comments and the bright outlook you see for StubHub. About us; Careers; Partners; For Developers; Live by StubHub; Have questions? 1,331 talking about this. Regarding fees, there is a very important nuance in working with the service that you need to pay attention to. Call toll-free: 833.228.5143 . Order tracking number says "Delivery Exception". Unauthorized credit card charge. Ellie Grace Durrant. . StubHub claims 100% customer satisfaction, but refused to refund me even $1! English (US) US$ United States Dollar. The Customer Service Outsource Manager will be accountable for the following key responsibilities: Manage the outsource partner implementation process for both new sites and change orders by working with internal and external stakeholders; Have a strong understanding of the business processes related to interpreting and implementing contracts How to get StubHub refund. The first step in using this leverage to solve your issue is to formally raise your complaint with StubHub. United States. Dismiss . Find contact's direct phone number, email address, work history, and more. It also covers you if an event is cancelled, or rescheduled and requires new tickets to be purchased. Have a question regarding the AMC Stubs program, Online Ticketing inquires, or need to make changes to your account? StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. There are 3 ways to reach StubHub across 3 communication modes: phone, email, web. Got an email saying my StubHub account info changed. (or +65 6820 1630 from overseas) StarHub Public Hotline. I bought tickets for a postponed and rescheduled event. 01-24-2022 04:22 PM. Bad. 0. Global Vice President, Customer Experience at StubHub. Trending Questions. Our support hours are 8:00 AM to midnight CST, 7 days a week. been on hold for 2.5 hours. StubHub Business Separation Update. Customer service all the way to your seat. Tickets I bought aren't right. . StubHub Social Media Facebook; About StubHub. Get Full Access to Prabir's Info . Listing and searching for tickets are free of charge though. 199 Fremont St Fl 3, San Francisco, CA 94105-2246. Received an email acknowledgement from StubHub stating that they will get back to me between 24 hours to 48 hours. StubHub is looking for a fan-first, passionate and experienced individual to be responsible for creating, managing, and improving internal global customer service content which includes internal processes, policies, effective workflows and talking points to support effective and memorable customer interactions. Selling tickets and delivery expectations. Received an email acknowledgement from StubHub stating that they will get back to me between 24 hours to 48 hours. We may enable redemption via mobile applications or visit stubhub website at a later time; check your Gift . If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. Reselling tickets bought on StubHub. Every order is 100% guaranteed. With our free tools, you can check out the current wait time for StubHub and use . For reasons of security, StubHub protects its clients data and therefore never discloses a buyer's contact details to the seller. Leads by Industry . English (US) US$ United States Dollar. Call Stubhub: 1.866.788.2482 Mon-Fri 5am to 9pm, Sat-Sun 5am to 8pm PT. Call Us (855-431-0459) Live chat: Chat with an Expert. You've already flagged this. BBB File Opened: 3/5/2002. However, if you purchase a ticket using a mobile app, the cost of fees starts at about 20 . Quantity. 199 Fremont Street San Francisco, Calif. 94105 maryhorvath@stubhub.com Daron Fowlks Vice President, Global Customer Experience 199 Fremont Street San Francisco, Calif. 94105 DaronFowlks@stubhub.com Chief Executive Scott Cutler President 199 Fremont Street San Francisco, Calif. 94105 scutler@stubhub.com Last updated: November 9, 2021. Getting your tickets you bought on StubHub. StubHub charges 10% for buyers and 15% for sellers. About Us . There are 3 ways to reach StubHub across 3 communication modes: phone, email, web. We may have an answer in our FAQs. Emailed StubHub International asking for someone to make contact with me as I hadn't received my tickets by the date given, 29th of March. Top Companies . At FairShake we help you do this. The online chat was NON-EXISTENT. According to the company's website, if a customer's preference is for a cash refund, no action is required. All reviews ticket event company email customer service time response money day refund hour month phone website experience problem week. . The tickets are mobile QR codes and ticketmaster won't let me resell them. After 2 hours of waiting for customer support, I hung up in frustration. Tickets shipped to the wrong address. The only way to contact stubhub.ie is through . So, not only did I have no way to contact STUBHUB customer service, but I received a link to upload my "sold tickets." Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! Seatgeek vs Stubhub - Fees. Two days after the concert, I received an email from them that said I was a victim of fraud and they had processed a full refund to my payment method. If you have any questions, feel free to contact StubHub by email or phone. How do I get a refund from StubHub? Dial +1 (866) 788-2482. If you prefer, you can send us a DM with your email address and zip/postal code and we'll be happy to assist! My tickets will be delivered on Oct. 21; however, I also need to upload a screenshot of the ticket I sold no later than midnight the same day I receive the tickets. How to contact the buyer. Read More. Where is a customer service number or email? We're working hard to make StubHub a rewarding and fulfilling place for our people, and we're happy to hear that you take so much pride in what you do and enjoy being . Our company. We will make every effort to respond to your request for disability assistance as . Contact them for all press needs including industry updates, sales data, ticketing trends, and live event invites. I'm worried that I'll receive both of the tickets at precisely midnight on Friday; I won't be able to upload the screenshots and get charged. I spent the entire concert trying to reach someone in customer service (never happened) while the confused venue ushers seated us in one of the last seats on the floor farthest from the center (the last 3 seats in the row to be exact). Aug 11, 2021. What am I missing? Reply from StubHub. How to contact the buyer Print. carat. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking up steam in the U.S., announcing that it would only . In order to best support our fans, this online form only supports documentation from those who have previously contacted our Customer Experience team. Reference # 7115010454. Candidates applying for Customer Service Representative had the quickest hiring process (on average 9 days), whereas Software Engineer(Internship) roles had the slowest hiring process (on average 31 days). 2 . StubHub . I was perfectly guided through the process, even a writing mistake in the name was corrected by them the morning before the game and I got new tickets on time - all worked out greatly. . [4] If you are press based in the UK, you can email UKPR@stubhub.com instead. Buy and sell with confidence Customer service all the way to your seat. Receive a coupon for 120 percent of your original purchase . NO TICKETS. 2 reviews. If any of these unfortunate scenarios happens, to get a refund: Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected] Email delivery. 2. StubHub is the world's top destination for ticket buyers and resellers. Phone: 1.866.STUBHUB (1.866.788.2482) You can also visit StubHub's help center to ask a question or to read more about a particular topic. StubHub offers toll-free customer service 7 days a week. About Us; Affiliates; Careers; For urgent issues related to events in the next 24 hours, our customer service agents are available 8:00am - 12:00am CST. Jobs People Learning Dismiss Dismiss. It is almost impossible to find authentic negative reviews for SeatGeek or TickPick though. 5%. Join the list. I bought tickets from Stubhub to attend a Ron White show. Many of the most commonly asked questions can be found . Jobs View All Jobs StubHub press box CORPORATE OFFICE StubHub 199 Fremont Street, Floor 4 San Francisco, CA 94105 ADVERTISE WITH US Send advertising inquiries to us, and we'll get back to you shortly. Apr 20, 2016 - Customer Service Supervisor . In case you didn't realize there was an alternative, the best phone number for StubHub customer support is 866-788-2482. Hey there, we are not affiliated with any 888 number and we are very sorry for your situation. Years in Business: 23. Business Started: 1/1/1999. Prabir Rishi is a Customer Service Representative at StubHub based in San Francisco, California. I want to upgrade my Mother Mother tickets from GA to VIP, but I can't find a number or email to send the request to do so anywhere in the app. Important information: StubHub stores reorganization. See who you know . Customer service all the way to your seat. Contact details Head Office address Helvetiastrasse 15/17 CH-3005 Bern Switzerland Phone number: 0800 358 8585 Please check with your phone provider if you are unsure about how much a call will cost. StubHub is looking for a fan-first, passionate and experienced individual to be responsible for creating, managing, and improving internal global customer service content which includes internal . About Us . "Gift Cards") can only be redeemed on stubhub website or by calling customer service. Sub-Category: Other. Selling tickets and delivery expectations. Director, Contact Center Operations. Email: customerservice@stubhub.com. The cash refund will be issued by May 31, 2021 and will be . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. . In an interview, StubHub customer experience vice president Daron Fowlks declined to comment on litigation but said that customers who bought tickets to events in the U.S. or Canada on or before . . Customer Service Representative - Buyer Experience Remote-Ohio, United States Akron, Ohio, United States; Customer Service Representative - Buyer Experience . When the seller complained to StubHub about the mistake and requested that they cancel the sale, StubHub's customer service rep said they could, but they would have to charge the seller $100. With our free tools, you can check out the current wait time for StubHub and use . Our Company. Welcome to StubHub Support. Print. Join the list. StubHub provides customer service by email and also by phone. Customer service all the way to your seat Every order is 100% guaranteed Our company; About us; Diversity . StubHub - Payment for sale of mlb tickets. US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Posted: (1 days ago) Stubhub, Inc. has filed 139 labor condition applications for H1B visa and 29 labor certifications for green card from fiscal year 2019 to 2021. . TicketMaster Vs StubHub- Fees and costs. StubHub is related to the Entertainment category. Dismiss. StubHub headquarters 199 Fremont Street, Suite 300, Floor 4 California, San Francisco 94105 United States StubHub phone numbers 1866 788 2482 (USA & Canada) 0 0 1800 770 534 (Australia) 0 0 More phone numbers StubHub website www.stubhub.com What category is StubHub related to? Explain your case the best you can. please contact us at talent@ebay.com. The hiring process at StubHub takes an average of 14 days when considering 94 user submitted interviews across all job titles. TickPick has a stronger customer service though, as well as a more transparent approach. By the time I returned home and was able to log in, STUBHUB emailed me that the two additional tickets had sold. Reaching StubHub for Other Inquiries 1 Email PR@stubhub.com for press inquiries. Email Address. Sending tickets to a friend. I've called 3 times to get my . Stubhub, Inc., Jobs & Salary for Foreign Workers | myvisajobs.com. Have you got in contact with StubHub? Media & press For media and press inquiries, please visit Stubhub Press Box. Then a lady from Stubhub Customer Service contacted me by email and I asked how to get access to the tickets. StubHub Gift Card (Email Delivery) Shop all StubHub. Support Home / Listing tickets and managing listings / . Hello - I usually reach out to Stubhub on Twitter DM - but they've gone back to only assisitng with issues for events for less than 24 hours away. If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. We send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. View Prabir Rishi's business profile as Customer Service Representative at StubHub. Order #272531340. Another complaint filed with the BBB tells of Madonna tickets that were listed for $450 each but then sold for $450 for both. . Event statuses when buying tickets. United Kingdom support.stubhub.co.uk; Welcome to StubHub Support My Orders My Sales My Account. StubHub provides customer service by email and also by phone. Email to a Friend; Report Inappropriate Content; Customer Service + Listing Expired . Buy and sell with confidence. Visit Help Center. Our Customer Service number is 866-788-2482. Reply. Wait for a StubHub representative to reach you. *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. 61%. Bianca, we are sorry to hear about how unhappy you are with your experience. How to delete a listing. StubHub is the world's top destination for ticket buyers and resellers. Selling 2 Stevie Nicks concert tickets at The Gorge Amphitheater in Washington State. If StubHub decides you can be refunded, you'll probably get an email at some point on how to collect your refund. Business Started Locally: 1/1/1999. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. . Get email updates for new Customer Service Representative jobs in Limerick, County Limerick, Ireland. 47 Results for StubHub Part-Time Work-From-Home Customer Service. Referrals increase your chances of interviewing at StubHub by 2x. Every order is 100% guaranteed. Our chat and call support are available 24/7. Make sure you spelled the email address on your StubHub account correctly If you have multiple email addresses, double-check you're looking at the right one Check spam or junk folders We emailed you when your tickets were ready. Add to cart. Browse Help Categories Where are my tickets? Messaged StubHub on Instagram, was instructed to message them on Facebook. Call 1630. In case you didn't realize there was an alternative, the best phone number for StubHub customer support is 866-788-2482. customer service is a joke, i wouldn't even bother buying tickets here because if something happens you'll never get ahold of customer service. Every order is 100% guaranteed. Write to Stubhub: 199 Fremont Street, Floor 4, San Francisco, CA 94105. Buying Selling . new concurrent employment, change in employer Job Description Myvisajobs.com . StubHub is the world's largest ticket marketplace with concert, sports, theater and comedy tickets For support, please DM @TeamStubHub I sold my season seats for one game Friday 04/22/2022 Padres/Dodgers game in Petco Park. My tickets will be delivered on Oct. 21; however, I also need to upload a screenshot of the ticket I sold no later than midnight the same day I receive the tickets. Contact Customer Service We want to ensure your Vivid Seats shopping experience is pleasant, fast, simple, and secure. 2 2 ratings. At StubHub, our mission is to bring the joy of live to fans globally. Our Company. . Your ticket out https://www.stubhub.com Twitter / Instagram: @StubHub Snapchat: stubhub How to Contact StubHub Customer Service. Receive a full refund of your purchase. Trying to contact Stubhub is impossible, we have paid for these tickets, cannot get hold of anyone, nobody answers the phone lines and there is absolutely no response to . carat. Our Company. Call +65 6873 2828. Customer Support Send us a message Open our virtual assistant, click on "Contact form" and let us know how we can help you. Support Home / Order help. . If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. . Welcome to StubHub Support. StubHub customer service phone number along with tips, reviews, hours and other useful links. We'll do our best to get back to you in the next 24 hours. Buy and sell with confidence Customer service all the way to your seat Every order is 100% guaranteed. Great. Posted 9:15:53 PM. Have you got in contact with StubHub? Stay in the Loop with StubHub. Reselling tickets on StubHub you bought as a guest. 1. $160 each. Daron Fowlks is a Global Vice President, Customer Experience at StubHub based in San Francisco, California. Customer Supervisor in Ashburn, VA Expand search. Email Address. I'm worried that I'll receive both of the tickets at precisely midnight on Friday; I won't be able to upload the screenshots and get charged. Daron Fowlks eBay VP and Head of Global Customer Experience at StubHub Salt Lake City Metropolitan Area 500+ connections Sales Hotline Mondays - Sundays, 10am - 8pm. It also sells parties from third party brokers, meaning you have an impressive selection of tickets, as well as some great deals. . The web site says it was paid out to my bank on 04/23/2022 at Mission Federal Credit Union but I have not seen the money. Gather all the information you have on the purchase. 3%. Emailed StubHub International asking for someone to make contact with me as I hadn't received my tickets by the date given, 29th of March. For instance, if you want to buy a ticket worth $100, you will pay $110, while the seller will get $85. 13 May 2022. For example, if you buy tickets from a desktop computer, the fees will average 10 percent of the ticket price. StubHub Response. Provide the information they might require. GB. This is the email for the StubHub public relations team. Buy and sell with confidence. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. We give them a time frame to offer you a resolution, usually 30 . Poor. Live chat with Stubhub: via the contact page. I'm trying to sell them on Stubhub and don't want the buyer to have any issues when it comes to going to the event. Understanding your order's delivery status. Chat with Us. Both StubHub and TicketMaster charge fees for their services. Prices may be higher or lower than face value. My net was $510. Then follow the steps to accept and view your tickets.